Tickets save via mobile or tablets are not accepted and you have to print the boarding pass beforehand in order to board the plane. Check that everything is ready before your next trip. If your dog or cat is bigger and together with its kennel does not weigh more than 32 kg (71 lbs. I’ve checked in online for myself and my wife and so have both of our boarding passes on my phone. We say yes to the dress! Thank You Viva Air!!!!! You also have to pay if you don’t have a printed boarding pass or if some information like emergency number to call is missing. Because a good meal will always be a good memory, here we tell you what you can take and how you should pack it. However, you can take the food that your baby will consume during the flight, as well as the purchases that you would have made in the area located when passing the airport security filters, as long as they do not exceed the weight and size restrictions of your hand baggage. We finally got the bags at noon, so that our entire day in Cusco was lost and we had to let go of all our plans.The staff seem to run from their responsibility with first possibility and no one is willing to either listen or help. Take it printed, stored in our app … If you travel with your pet, you can check-in online, however, you must pick up your boarding pass at Viva’s counters at the airport, at least 2 hours before your flight. If your pet travels with you in the passenger cabin, we recommend that you choose a window seat for everybody’s comfort, and for safety reasons, you cannot travel in emergency exits seats. Please note that the CBX ticket can only be used once for the purpose stipulated in the purchase. For your and your pet’s comfort, you can use our Viva Express line to speed up your check-in. Does Viva Aerobus (VB) have online web check-in? More than 70% of Viva Aerobus sales are carried out via e-commerce and more than 50% of the visits to its website are made via smartphone, figure that grows to double digits every year. Monterrey International Airport. Our luggage couldn’t be sent on our flight because of some problems with the luggage system, and we were told it should be sent to our apartment the next day early in the morning. Criminal and Unethical behaviour in an already streeful situation, Worst customer service ever experienced. Transportation options depend on the pet’s weight, size and age, as well as the regulations applicable in each country. Viva Aerobus, Mexico's low-cost airline, launched its mobile app to improve the user experience and provide a better service. Simply connect to the Internet to view your boarding pass or present it to staff. Infants must be at least 7 days old to travel. more. Likewise, you must present to our check-in and / or crew personnel, a medical certificate that guarantees the use of your portable oxygen concentrator during the flight. Boarding Pass: Document issued by Viva Aerobus, ... cell phones or mobile devices. Can I use one phone to display all my family’s mobile boarding passes? Are the boarding passes I receive when I check in at the airport and online different from each other? You’ll need to show your mobile boarding pass at the following points: 1. Here we present everything you need to know to make your trip an extraordinary experience. or measuring more than 319 linear cm (126 linear inches) or those not properly packaged will not be accepted for transportation. You can now access your boarding pass at any time, even if you're not online. Click here to start filling it out and speed up your entry. Payment of immigration rights (only if your stay is longer than 7 days). If you travel with your own wheelchair or with a device that facilitates your mobility, you can transport it at no cost as checked baggage in addition to your allowed baggage. If the sports equipment is small, you can carry it as part of your carry-on if this, due to its characteristics, does not represent a risk and complies with the restrictions on weight and dimensions. You must present the current vaccination card at all times, according to the age of your pet, and you must sign the responsive letter that will be delivered to you at the counter at the time of check-in. Viva Air (Peru): Scam for boarding pass - See 816 traveler reviews, 92 candid photos, and great deals for Viva Air (Peru), at Tripadvisor. If you fly to the United States, the transportation of powdered products of more than 350 ml (12 oz) is not allowed in your carry-on and you can only carry it as part of your checked baggage. Viva Air Perú offers seat selection as an optional service, with 18 seats featuring additional legroom at the front of the cabin and in the exit rows. - Select your seat or wait for one to be randomly assigned to you before your flight. For your and your pet’s comfort, you can use our. All passengers over two years old traveling to / from Tijuana must present a valid CBX ticket to cross the airlift. In both cases, you can take a stroller or a baby seat as checked luggage at no cost, you only have to check it in at the counter at least 2 hours before the departure of your flight. Mobile boarding passes are available to EU/EEA Nationals. Restrictions on the transport of liquids in carry-on bags do not apply in what you bring for your baby, so we advise you to travel with their favorite food and / or bottle without worries. 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